Wednesday, November 12, 2025

How Can You Easily Transfer Tickets on Ticketmaster?



If you’re wondering how do you transfer tickets on Ticketmaster?” or how to transfer tickets on Ticketmaster?”, you’re in the right place. At USA Tickets Exchange, we understand how important it is to smoothly pass tickets on to friends, family or colleagues — and that’s why we’ve prepared this comprehensive guide on how to transfer tickets on Ticketmaster. In this Blog, you’ll find everything from eligibility requirements to step-by-step instructions, important restrictions, troubleshooting tips and best practices to make your ticket transfer hassle-free.


Understanding Transfer Eligibility on Ticketmaster

Before you dive into the process of transfer tickets on Ticketmaster, it’s essential to check whether your tickets are eligible for transfer. Not all tickets or events allow transfers, and being aware ahead of time can save frustration.

Key Eligibility Requirements

To transfer tickets on Ticketmaster, your tickets typically must meet the following criteria:

  • Mobile/ Digital Ticket Format: Most transferable tickets are mobile-entry or digital. If you have physical will-call or paper tickets, the transfer option may not be available. 

  • Event Organiser Allows Transfers: Some venues or artists may disable transfers for an event. If the “Transfer” button is greyed out, it’s likely due to event policy rather than a technical glitch. 

  • Time Frame: Transfers often close a set time before the event — for example, 24-48 hours ahead. After that, you may only have other options (resale, etc.).

  • Account Status: You must be signed into your account, and the purchase must be clear (i.e., no holds or disputed payments).

  • Region / Ticket Type Considerations: If the event is in a different region or tickets were bought via a special promotion, the transfer function may differ.

Checking these eligibility points in advance will ensure you are ready when you go to transfer tickets on Ticketmaster.


Step-by-Step Guide: How to Transfer Tickets on Ticketmaster

Here’s a clear, up-to-date walkthrough for how to transfer tickets on Ticketmaster. We’ll cover both desktop (website) and mobile app methods.

Method 1: Via Ticketmaster Website

  1. Sign into your account at ticketmaster.com.

  2. Navigate to My AccountMy Tickets / Upcoming Events.

  3. Find the event for which you want to transfer tickets on Ticketmaster and click View Details or Manage Tickets.

  4. Click the Transfer (or Send) button. If it’s greyed out, transfers may be disabled for this event.

  5. You may receive a one-time code via text message to verify your identity — enter it if prompted.

  6. Select the ticket(s) you wish to transfer (you can often send some or all).

  7. Enter the recipient’s name and email address (or phone number) — optionally add a message or note.

  8. Click Send Transfer (or similar). The ticket(s) move into “Sent / Waiting to Accept” status.

  9. Once the recipient accepts, you’ll receive confirmation. After acceptance, your ticket(s) are no longer in your account.

Method 2: Via Ticketmaster Mobile App

  1. Open the Ticketmaster app and sign in.

  2. Tap on My Events and locate your upcoming event.

  3. Tap Manage TicketsTransfer Tickets (or simply Transfer).

  4. Select the specific ticket(s) you wish to transfer.

  5. Enter recipient’s details (email or phone number) or pick from contacts. A link or message will be sent.

  6. Review everything and tap Transfer Ticket. The tickets will now be marked as “Sent”.

  7. The recipient must accept via the app or web link; once she/he does, you’ll receive a confirmation. After that, the ticket is only accessible by the recipient.


What Happens After You Transfer?

For the Sender

  • You’ll receive an email or app notification confirming the transfer has been sent.

  • The ticket(s) leave your account once accepted by the recipient — you can no longer use them for entry.

  • If the recipient has not accepted yet, you typically have the option to cancel the transfer and resend it to someone else.

For the Recipient

  • They’ll get an email or text with a link to accept the transfer.

  • They’ll need a valid Ticketmaster account (or may need to create one) using the email the tickets were sent.

  • Once accepted, the recipient will get new barcode(s) tied to their account. The previous barcode in the sender’s account is invalidated.

  • They may add the tickets to their mobile wallet (Apple Wallet / Google Pay) if supported.


Transfer Limitations & Important Considerations

Even though your primary goal is to transfer tickets on Ticketmaster, here are the key limitations and restrictions you should keep in mind:

  • One-time Transfer: Many tickets can only be transferred once. After the recipient accepts, you cannot transfer them again (unless the recipient re-transfers if their event allows).

  • Deadline for Transfer: Each event sets its own cut-off. If the event organiser disables transfers shortly before the event, you may be locked in.

  • No Name Change vs Transfer: Some events require a name change (which is different from transfer) or may not allow name changes at all. In such cases, the transfer function might be disabled.

  • International / Cross-Country: If you purchase from a region where Ticketmaster has different rules, the transfer feature may not fully function internationally.

  • Physical / Will-Call Tickets: If your tickets are physical print-at-home, will-call, or non-mobile, they may not be eligible for the standard transfer path.

  • Transfer Not Enabled: If the “Transfer” button is missing or greyed out, it often means the event organiser has disabled the function or transfer eligibility isn’t available.


Troubleshooting Common Issues

Transfer Button Not Available

If you don’t see the transfer option, it may be due to:

  • The event does not allow transfers (the organiser has disabled it).

  • Your tickets are of a type that cannot be transferred (physical, will-call, special promo).

  • The event is too close, and the transfer window has closed.

  • Technical / account issue: Try logging out/in or updating the app.

Recipient Doesn’t Get the Transfer Email/Text

  • Verify you entered their email or phone number correctly.

  • Ask them to check spam/junk folders.

  • Ensure their Ticketmaster account uses that email.

  • Try resending from your account or cancel and re-transfer.

Mobile Wallet Not Adding Tickets

  • Not all events support adding to Apple Wallet/Google Pay.

  • The ticket might still appear in the Ticketmaster app even if the wallet isn’t supported.


Security & Best Practices When You Transfer Tickets

Since you are dealing with access to events and possibly sharing tickets with others, keep these safety tips in mind:

  • Only transfer tickets to someone you trust. Once accepted, you often can’t undo the transfer.

  • Double-check the recipient’s email/phone before sending the transfer.

  • Keep a screenshot or email copy of the transfer confirmation, just in case you need proof.

  • Avoid transferring in exchange for payment outside the official platform — this can violate policy and create risk.

  • Never share your Ticketmaster account login with others — instead use the official transfer method.

  • If you experience any suspicious behaviour (e.g. recipient not getting tickets, error messages), contact Ticketmaster’s support.


Alternative Options if Transfer is Not Possible

If you find that you can’t transfer tickets on Ticketmaster due to restrictions, consider these options:

  • Resale: Many events let you list tickets for resale within the Ticketmaster platform. Check if your event supports it.

  • Name Change: Some venues permit changing the name on the ticket for a fee or via help-desk, instead of a full transfer.

  • Attend Together: If transfer isn’t allowed, you and your guest may attend together and share entry from the original ticket holder’s account (if permitted by event rules).

  • Contact the Venue: Occasionally direct communication with the venue box office can clarify whether an alternate arrangement is allowed.


Quick Tips & Recap

  • Always check transfer eligibility as soon as you decide to pass tickets on.

  • Use either the website or app method described above — both support how to transfer tickets on Ticketmaster.

  • Transfer at least 24-48 hours before event time to avoid last-minute issues.

  • Confirm the recipient has accepted, and they have tickets in their account or mobile wallet.

  • Keep documentation of the transfer just in case any problem arises.


Final Thoughts

Learning how to transfer tickets on Ticketmaster is a smart move if you ever need to pass your tickets to a friend, relative or colleague. By following the steps above, using the official transfer feature and keeping best-practices in mind, you’ll ensure a smooth and secure hand-off. At USA Tickets Exchange, we emphasise transparency and ease for ticket-holders, and we’re here to help you navigate the process and avoid common hiccups. When you know how do you transfer tickets on Ticketmaster, you’ll be confident when sharing your event access — so you and your recipient can focus on enjoying the event, rather than worrying about logistics.

If you need further guidance or assistance specific to your event or region, feel free to reach out — we’re happy to help.


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Friday, November 7, 2025

Wondering How to Transfer Tickets on StubHub Safely and Quickly?

 


If you’re asking “how to transfer tickets from StubHub”, you’ve come to the right place. At USA Tickets Exchange, we receive many questions from buyers and sellers alike about transferring tickets, adding them to digital wallets, refunds and fees. In this detailed guide you’ll learn how to transfer tickets on StubHub safely and quickly, how to add StubHub tickets to Apple Wallet, how to transfer tickets from Apple Wallet to StubHub (if applicable), whether you can get a refund on StubHub, and does StubHub charge a fee to sell tickets. By the end you’ll be confident navigating these processes.


1. Understanding Ticket Transfer on StubHub

What “transfer” really means on StubHub

When you buy or sell on StubHub, transferring tickets typically means the seller initiates ticket delivery via mobile transfer or via the ticket-issuer’s system (for example, Ticketmaster or AXS). According to StubHub’s help documentation: “The seller will transfer your tickets through an external account, like Ticketmaster or AXS. You’ll receive an email to accept the ticket transfer.”

In short, the process is:

  • You purchase a ticket on StubHub.

  • The seller uses the external ticket provider’s transfer feature.

  • You receive a transfer link or the ticket appears in your account.

  • The seller confirms delivery on StubHub.

Step-by-step: How to transfer tickets from StubHub (as a seller)

If you sold tickets and you’re figuring out how to transfer tickets from StubHub, here’s a simplified version of the process:

  1. After your tickets sell, go to your Sales page in your StubHub account.

  2. Find the buyer’s email and details.

  3. On your ticket provider’s interface (e.g., Ticketmaster or AXS), initiate the transfer to the buyer’s email or account.

  4. Take screenshot proof of the transfer (recipient, seats, time) just in case.

  5. Return to StubHub, go to “Confirm/Transfer,” and select you have transferred the ticket(s). Submit the proof if requested.

  6. Wait for final fulfilment confirmation by StubHub — you must meet the delivery deadline.

Step-by-step: How to transfer tickets on StubHub (as a buyer)

If you purchased tickets and are wondering how to transfer tickets from StubHub to your own account (or to a friend):

  • You purchase via StubHub; once the seller transfers, you’ll receive an email prompting you to accept the mobile transfer via the ticket provider’s link.

  • You must accept the transfer (or login to the ticket-provider app) and ensure the ticket is in your control.

  • If you are a friend recipient, verify in your account you can see the ticket.

  • If you are transferring to a friend (after purchase), check that the ticket provider allows that and that you initiate transfer from your account.

Common transfer pitfalls & tips

  • Some ticket providers don’t allow transfers until close to the event date. For example, you may only see a “Transfer” button a few days before.

  • If the buyer’s email ends “@privaterelay.apple.id”, special handling may apply.

  • Always meet the delivery deadline — failure may incur penalties.

  • Never send tickets outside the approved transfer mechanism (avoid giving direct QR links unless the provider explicitly allows).

  • As a buyer, check that you have control of the ticket in your account well ahead of the event to avoid last-minute stress.


2. Add StubHub tickets to Apple Wallet

One question we frequently get at USA Tickets Exchange is how to add StubHub tickets to Apple Wallet. Many venues and events support Apple Wallet, but the process depends on the ticket provider and whether StubHub supports it for that event.

Can you add StubHub tickets to Apple Wallet?

Yes — if the ticket issuer supports a mobile pass compatible with Apple Wallet and the ticket has been delivered as a digital/mobile ticket. However, users have reported issues. For example:

“I have tickets in my stub hub account. They will not transfer to my apple wallet. Stub Hub says it is because it is a moving code.” 

That means even when the ticket is on StubHub, the issuer may provide a dynamic QR or streaming code rather than a static Wallet pass, which may not support the “Add to Apple Wallet” button.

How to add StubHub tickets to Apple Wallet

Here’s what you can do:

  1. After purchase, check your ticket-delivery email or the ticket provider’s app for a button/link like “Add to Apple Wallet”.

  2. If present, tap the link; this typically opens in Safari and then asks if you want to Add to Wallet.

  3. If the link doesn’t appear, verify the ticket type: if it’s a dynamic QR (which may refresh), the Wallet pass may not be supported.

  4. Open the ticket provider’s app (e.g., Ticketmaster) and check within the ticket details for “Add to Apple Wallet”.

  5. If it fails, contact StubHub or the ticket issuer in advance of the event and ask for a printable or static PDF alternative.

What to do if you cannot add to Apple Wallet

  • Keep the ticket in the issuer’s app and verify you can access it offline (e.g., before arriving at the venue).

  • Make a screenshot of the confirmation page — but note: this is not always valid for entry; always rely on the official ticket.

  • Arrive at the venue early and have backup: either printed, or the digital version ready in the original app.

Summary

While you can often add StubHub tickets to Apple Wallet, it is not guaranteed — always check ticket type and delivery mechanism. If the “Add to Apple Wallet” option is missing, don’t panic — make sure you have access in the provider’s app and arrive prepared.


3. How to transfer tickets from Apple Wallet to StubHub

You might be wondering how to transfer tickets from Apple Wallet to StubHub (for example, you received a ticket in your Apple Wallet and now want to list it or transfer it via StubHub). In practice, this process has limitations.

Is it possible?

  • If your ticket is already inside Apple Wallet, that means it likely arrived via the ticket issuer’s mobile pass system. Transferring that to another person or listing it for resale often requires you to use the ticket issuer’s app or website (not directly via StubHub).

  • Listing it for resale on StubHub: you’d need to delist the ticket (or mark it for resale) via the ticket issuer, then link it to StubHub in accordance with that event’s resale policy.

  • As StubHub’s help site states, for mobile transfer tickets, they rely on the primary ticket provider’s transfer mechanism.

Practical steps if you want to use Apple Wallet tickets in a resale

  1. Confirm the ticket issuer allows resale and transfers.

  2. Follow the resale path: log into the ticket issuer’s app, look for “Resell” or “Transfer for Sale”.

  3. Once the ticket is listed for resale through the issuer, link to StubHub for resale (if supported).

  4. When you sell via StubHub, you’ll be required to transfer the ticket to the buyer using the issuer’s platform. If the ticket is in Apple Wallet already, you may have to first “move” it back or “unlock” it via the issuer’s app.

  5. Upon sale, you’ll provide buyer details to the ticket issuer, initiate the transfer and then confirm on StubHub.

Limitations and cautions

  • Some tickets served through Apple Wallet cannot be transferred/resold — they may be “non-transferable” or locked by the issuer.

  • The time window before event may block transfers — some venues only enable resale/transfer close to the date.

  • Always follow the official process: bypassing it may invalidate the ticket and you may face penalties via StubHub’s seller policies.

Conclusion for this section

While you cannot simply drag a pass out of Apple Wallet and send it via StubHub, there is a path: use the ticket issuer’s transfer/resale features, list with StubHub, and then handle the transfer via the ticket issuer. It’s a multi-step process but doable if the issuer supports it.


4. Can I Get a Refund on StubHub?

One of the most frequently asked questions is: Can I get a refund on StubHub? The short answer: under very limited circumstances. Let’s break it down.

What StubHub says

  • According to StubHub’s support page: “Buyers cannot cancel orders once a purchase is confirmed.” 

  • For events that are postponed, rescheduled or canceled, refunds or credits can be issued: “We will issue the refund to your original payment method within 10 business days” for canceled events.

  • Under their “FanProtect® Guarantee”, valid tickets or money back is promised if the event is cancelled without being rescheduled.

What this means for you

  • If you simply change your mind and want a refund: you cannot rely on a refund from StubHub under normal circumstances. You would need to resell your ticket via StubHub or another channel.

  • If the event is canceled (and not rescheduled) by the organiser: yes, StubHub will refund or provide credit.

  • If the event is rescheduled (new date) and your ticket remains valid: you may not get a refund — the ticket transitions to the new date.

  • Always review the event and ticket listing for any additional cancellation/reschedule policy.

Practical tips

  • As soon as you buy a ticket, treat it as final unless the event is cancelled outright.

  • Keep your ticket delivery email, screenshot your seat details, and monitor for any event changes (postponements, cancellations).

  • If you anticipate you might not be able to attend, consider listing your resale ticket instead of relying on a refund.

  • If you sell tickets on StubHub and fail to deliver them correctly (as a seller), you may face penalties.


5. Does StubHub Charge a Fee to Sell Tickets?

Another key question is: Does StubHub charge a fee to sell tickets? Yes — but with some nuances. Here’s what you should know.

What the fee structure is

  • Listing tickets on StubHub is free — you pay no upfront cost to list.

  • When your ticket sells, StubHub takes a seller fee (also called a final value fee/commission). The exact percentage varies. 

  • While earlier typical seller fees were around 15%, more recent sources say there is “no set percentage” and fees vary by ticket price, event, time to event, etc.

What this means for you, as a seller

  • Prepare for a reduction in your payout by whatever fee StubHub charges at the time of sale.

  • When you enter your listing price, StubHub often shows you an estimated payout after fees.

  • Consider your desired net payout and set your listing price accordingly to cover the fee.

  • Because fees can vary, check the final payout before you confirm your listing.

Example

If you list a ticket for $100 and StubHub charges a 15% fee (typical of earlier structure), you would receive about $85 after the ticket sells. However, your actual fee may differ.

Buyer fees vs seller fees

  • Note: There are buyer fees too (service fees, processing fees) which are added on top of the ticket price. As a seller, while those don’t reduce your payout, they can affect demand (higher final price may reduce buyer interest).

  • Some recent scrutiny has been raised over hidden or “junk” buyer fees, which may indirectly affect seller behaviour.


6. Best Practices from USA Tickets Exchange

At USA Tickets Exchange, we’ve helped clients navigate these processes thousands of times. Here are some recommended best practices when using StubHub:

  • Buy early: After purchase, verify ticket delivery mechanisms and check if “Add to Apple Wallet” is enabled.

  • Sell smart: List your tickets well in advance, price your ticket after accounting for seller fees, and ensure you’re ready to initiate the transfer promptly.

  • Double-check event info: If an event is postponed or rescheduled, understand what it means for your ticket — will it auto-carry over, or will you need to take action?

  • Use official transfer methods: Always use the ticket issuer’s transfer or resale mechanism and confirm within your StubHub Dashboard.

  • Have backups: Either screenshot your transfer confirmation (as seller) or screenshot your ticket delivery (as buyer) so you have evidence in case of problems.

  • For Apple Wallet users: If “Add to Apple Wallet” isn’t available, make sure you have access to the ticket through the issuer’s app and arrive at the venue early.

  • Ask for support early: If you have questions about the ticket delivery method, contact StubHub support ahead of the event date — last-minute issues are harder to resolve.

  • Understand fees and payouts: As a seller, when you list tickets, check the payout estimate. As a buyer, consider the total cost including service fees.


Conclusion

If you’re trying to figure out how to transfer tickets from StubHub — or looking to add StubHub tickets to Apple Wallet, figure out how to transfer tickets from Apple Wallet to StubHub, check can I get a refund on StubHub, or ask does StubHub charge a fee to sell tickets — you now have the comprehensive overview and step-by-step guidance you need.

Keep in mind: the platform and the ticket issuer each have important roles in the process; being proactive, reading the fine print, and following official transfer pathways significantly reduce risk of last-minute issues.

At USA Tickets Exchange, we’re committed to helping you navigate ticket transfers and resale with confidence. Whether you’re buying or selling, by following the steps above you’ll be better prepared to make the process safe, quick and transparent.

Happy ticketing — and enjoy your event!



How Can You Easily Transfer Tickets on Ticketmaster?

If you’re wondering “ how do you transfer tickets on Ticketmaster ?” or “ how to transfer tickets on Ticketmaster ?” , you’re in the right ...